Securities Dispute Resolution – Sample Client Disclosure Letter for Exempt Market Dealers and Others

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Effective May 1, 2014, all new registered dealers and advisors across Canada, except in Quebec, must take reasonable steps to ensure that the Ombudsman for Banking Services and Investments (OBSI) will be the independent dispute resolution or mediation service that is made available to a client that has an eligible complaint.  For more information about OBSI […]

OBSI – Mandatory ADR for All Canadian Securities Registrants – Coming May 1, 2014

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Effective May 1, 2014 (the Effective Date), the Canadian Securities Administrators (the CSA) has announced that the Ombudsman for Banking Services and Investments (OBSI) will become the independent and common dispute resolution and mediation service provider that will be required to be used by all registered firms under NI 31-103[1] in all jurisdictions in Canada, […]